Metadata
- Author: John Cutler
- Full Title:: TBM 294: Close the Loop. Stop the Drift
- Category:: 🗞️Articles
- URL:: https://cutlefish.substack.com/p/tbm-294-close-the-loop-stop-the-drift
- Finished date:: 2024-06-21
Highlights
When the optics of a process become more important for a company than the outcomes, conversations, and decisions triggered by a process, you’re in for a rough time. (View Highlight)
asked if leadership confidence was high in her team, and unsurprisingly, the answer was “not very high at the moment.” But in her defense, every time the team had raised issues and asked for more support, they had been rejected and denied that help. So, in her mind, publishing the burndown chart showed leaders the results of their actions. You can probably sense the wicked loop that was in play here. (View Highlight)
Imagine waking up every morning and having to reshuffle your schedule completely. At a certain point, your will is going to flag. This is a big reason why some teams that were formerly great at frequent integration and course correction eventually get burned out. (View Highlight)