Metadata
- Author: John Brandon
- Full Title:: Why Flat Management Drove 200 Employees Out of Zappos
- Category:: 🗞️Articles
- Document Tags:: Déjame Sin Trabajo Por Favor
- URL:: https://www.inc.com/john-brandon/why-flat-management-drove-200-employees-out-of-zappos.html?cid=search
- Finished date:: 2023-05-03
Highlights
Fire that grumpy micromanager. Get rid of the boss who is constantly tweaking your task list. (View Highlight)
About 18 months ago, Zappos announced that its organizational structure would no longer contain job titles, and put everyone in charge of their own work,” Fielkow says. “Since announcing this transition and attempting to accelerate it, about 14 percent of Zappos’s employees (about 200 people) have accepted severance rather than participate in the company’s new organizational structure.” (View Highlight)
He says the company banned the word and title manager, but not the activity. (View Highlight)
Instead of using the title manager, the company has a mentor or a compensation appraiser. (View Highlight)
Let’s not kid ourselves into thinking that any company can operate with a truly flat organization,” says Fielkow. “Everyone would be doing whatever he or she wanted. There would be no alignment around a common goal. Neither Zappos nor anyone else is advocating for a flat organization.” (View Highlight)
we put the manager in an organization that is designed (intentionally or not) to maintain the status quo, kill creativity, and fear risk taking, why are we surprised when the manager exhibits this behavior?” he says. “The ‘micromanaging boss’ is often a symptom of an organization that is perfectly designed to generate this result. Blaming the manager ignores the real issue, which is that many businesses operate using antiquated philosophies and assumptions.” (View Highlight)
Fielkow says it is too easy to grow fast but fail to communicate about structure, value, and accountability. The ship is essentially sinking with or without managers due to a lack of vision and clarity. (View Highlight)