Metadata
- Author: Avinashkaushik
- Full Title:: TMAI #443: Customer Powered Hyper Growth C-Suite KPIs.
- Category:: 🗞️Articles
- Document Tags:: Metrics,
- URL:: https://tmai.avinashkaushik.com/web-version?ep=1&lc=21b20e95-bfda-11ea-a3d0-06b4694bee2a&p=5e3d490e-d7a3-11ef-af5b-29ea7566a7e8&pt=campaign&t=1737624152&s=4855cc5e26ffa47a34712a464a89db888692b60903d57a6d7305dd98a3aa9c9f&utm_source=substack&utm_medium=email
- Read date:: 2025-02-27
Highlights
The KPI that helps you measure success with existing customers is called Net Revenue Retention (NRR). A simple version of NRR’s formula: (Sum of 2025 Revenue from 2024 Customers) / (Sum of 2024 Revenues from 2024 customers) = NRR. Expressed as a percentage, it is a simple comparison of growth across years of customers from the previous years. (View Highlight)
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