Metadata

Highlights

  • Gene Kim’s excellent book on DevOps, The Phoenix Project, is a straight-up (and acknowledged) port of The Goal.
  • If your company is operating in low ambiguity, high uncertainty conditions, you already know what’s the right thing to do. You just need to do the thing right. That’s a go-lean problem.
  • 26/ If on the other hand, your company is operating under high ambiguity, you need to sacrifice whatever certainty you have, to drive up clarity around what’s worth doing.
  • People steeped in “lean” thinking expect costs to go down as you learn more, like elite athletes training for an event. People instinctively comfortable with “fat” expect costs to rise while they learn, like babies stumbling about.