Metadata
- Author: Benn Stancil
- Full Title:: Is the Innovator’s Dilemma Outdated?
- Category:: 🗞️Articles
- URL:: https://benn.substack.com/p/is-the-innovators-dilemma-outdated
- Read date:: 2025-09-20
Highlights
If companies put public chatbots on top of their corporate databases, it won’t be for radical transparency, or because they haven’t had the technology to “crunch digital data” without it. Instead, they’ll do it because that chatbot will be told that it should use the right optimistic adjectives, that it should keep to the company line about the company’s recent performance, and that it should not look quiet and downbeat when it’s asked if the CEO is having an affair. (View Highlight)