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Highlights

One of Braun’s approaches to maintaining a productive corporate environment was by writing and issuing short books to all of his employees (View Highlight)

Remind, Not Tell

Even if we are sure somebody had overlooked a bet, or is overlooking it, let’s tender our advice as though we are reminding him of something that he had intended to do, but that something else has crowded out (View Highlight)

Give interest, curiosity, and natural friendliness, a chance to work. (View Highlight)

Grudging Assent

And when we do give assent (to others), let’s give it cheerfully. No moaning because we lost out (View Highlight)