## Metadata - Author:: [[eugene-yan|Eugene Yan]] - Full Title:: What to Do if Dependency Teams Won’t or Can’t Help - Category:: #🗞️Articles - URL:: https://eugeneyan.com//writing/getting-help/ - Finished date:: [[2023-01-15]] ## Highlights - **Why won’t or can’t they help?**—do we know? Often, we don’t because we didn’t [seek first to understand before trying to convince them](https://www.franklincovey.com/habit-5/) ([View Highlight](https://read.readwise.io/read/01gpqq8d6evjs0rjkmdm5xysfw)) - Achieving mutual understanding hinges on earning trust. ([View Highlight](https://read.readwise.io/read/01gpqq8xwwfkht74f4rf0pqg3k))