## Metadata - Author: [[Benn stancil|Benn Stancil]] - Full Title:: The Future of Operational Analytics - Category:: #🗞️Articles - Document Tags:: [[Ser data driven no es de guapas|Ser Data Driven No Es De Guapas]], [[Ser data driven no es de guapas|Ser Data Driven No Es De Guapas]], - URL:: https://benn.substack.com/p/the-future-of-operational-analytics - Finished date:: [[2023-12-18]] ## Highlights > Dashboards are the opposite. They’re often data, looking for a problem. In that light, it’s no wonder that people don’t use them—it’s often not clear what they’re supposed to use them for. ([View Highlight](https://read.readwise.io/read/01hhvtw63k56v2n0b4s0nrpr64)) > we need to be ruthlessly disciplined. Yelp only exposes two data points: The number of reviews, and a crude star rating, rounded ([View Highlight](https://read.readwise.io/read/01hhvtwgjsv1n8y064hq2m37qe)) > This isn’t serving our customers; it’s serving ourselves, punting the tough decisions about what’s important off to them ([View Highlight](https://read.readwise.io/read/01hhvtxjrmqpxhbex2qkevptev))