![rw-book-cover](https://substackcdn.com/image/fetch/$s_!8TQ-!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3d3a4521-d912-41eb-9322-fd83618adb2e_1080x1350.jpeg) ## Metadata - Author: [[mostly-metrics|Mostly Metrics]] - Full Title:: How Public Companies Calculate Net Dollar Retention - Category:: #🗞️Articles - Document Tags:: [[metrics|Metrics]], - URL:: https://www.mostlymetrics.com/p/how-public-companies-calculate-net - Read date:: [[2025-07-13]] ## Highlights > ![](https://substackcdn.com/image/fetch/$s_!8TQ-!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3d3a4521-d912-41eb-9322-fd83618adb2e_1080x1350.jpeg) ([View Highlight](https://read.readwise.io/read/01k02m34f5r763pge76xce4m4e)) > ![](https://substackcdn.com/image/fetch/$s_!8TQ-!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3d3a4521-d912-41eb-9322-fd83618adb2e_1080x1350.jpeg) ([View Highlight](https://read.readwise.io/read/01k02m34jr522sp32t9m2bphgy)) > We reviewed over a dozen public SaaS companies, and let’s just say, there is no “one NDR to rule them all.” ([View Highlight](https://read.readwise.io/read/01k02m48czrnbha3fvf6tjkefm)) > If you’re an operator, be precise. Pick a methodology and stick with it. More importantly, disclose it. **What you exclude is MORE important than what you include.** > If you’re an investor or benchmarking a peer set, dig. Ask questions. Read footnotes. Look at trends, not point-in-time deltas. Honestly, ask for a CRM export and calculate it yourself. ([View Highlight](https://read.readwise.io/read/01k02m67088f728etat02k7mgx))