## Metadata - Author: [[Ergest xheblati|Ergest Xheblati]] - Full Title:: Getting Rid of Dashboard Sprawl - Category:: #🗞️Articles - Document Tags:: [[Metric trees|Metric Trees]], - URL:: https://sqlpatterns.com/p/getting-rid-of-dashboard-sprawl - Finished date:: [[2024-01-28]] ## Highlights > IF managers prefer to rely on their intuition to make effective decisions AND they assume they need a lot of detail to build intuition about their domain AND they never feel like they ever get a full picture of their domain THEN they will have more and more questions. ([View Highlight](https://read.readwise.io/read/01hn7n5he9d9jcm5hfdm7x8fy9)) > The word “analysis” comes from Greek and means roughly to pull apart, to shake loose ([View Highlight](https://read.readwise.io/read/01hn7n63264cyqsrgk6f3bcyvk)) > Abhi’s first insight when he joined Flexport was that **metrics are the key primitive**. If you can define and agree upon an organizations’s key metrics, you can start to get a handle on the problem ([View Highlight](https://read.readwise.io/read/01hn7n6qwhcfde3mdwq4ebmb7m)) > The structure of the dashboards reveals how the business works. At the top (L0) you have the overall **Goal** of the business (such as increase MRR/ARR). > At the next level (L1) you have **Critical Success Factors** (CSFs) such as Acquisition, Customer Lifecycle, Product Experience and Summary Financials. > Below that (L2) you have **Necessary Conditions (NCs)** for each of those CSFs ([View Highlight](https://read.readwise.io/read/01hn7n7fs9r1nwxp7nnv7y36hn)) > For Flexport, the dashboard tree ended up becoming the SSOT (single source of truth) for the entire business. It enabled everyone to have a cohesive view of the business while facilitating synthesis and filling those gaps in mental models. ([View Highlight](https://read.readwise.io/read/01hn7n7xjz7n69twryprndg5a1)) > By limiting the number of dashboards and the number of metrics inside each dashboard to 15-25 they dramatically reduced dashboard sprawl by 97%. ([View Highlight](https://read.readwise.io/read/01hn7n80prx37se834hc30bdk6))