![rw-book-cover](https://substackcdn.com/image/fetch/f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6b27c7e6-5a09-4459-a124-46cee398cb5a_799x600.png) ## Metadata - Author: [[Benn stancil|Benn Stancil]] - Full Title:: Data Arithmetic - Category:: #🗞️Articles - Document Tags:: [[ser-data-driven-eso-sí-que-es-contranatura|Ser Data Driven, Eso Sí Que Es Contranatura]], [[Ser data driven no es de guapas|Ser Data Driven No Es De Guapas]], [[Ser data driven no es de guapas|Ser Data Driven No Es De Guapas]], - URL:: https://benn.substack.com/p/data-arithmetic - Finished date:: [[2024-02-03]] ## Highlights > There are a gajillion articles about 'the modern data stack' and 'data warehouse good' and 'how to do data modeling', and not a single one about what to do when you look at a chart. ([View Highlight](https://read.readwise.io/read/01hnnxq0xb4j9wq3zwka92tn96)) > Chin has been thinking and [writing](https://commoncog.com/becoming-data-driven-in-business/) about this problem for a while. His solution to our confusion, forged in the operational trenches of companies like Amazon and Toyota, is a six-step process: > 1. Look at how things are going. > 2. Figure out when things were going better or worse than usual. > 3. Hypothesize why that might’ve happened. > 4. Do more of the potentially good things and less of the potentially bad things. > 5. See if things get better again. > 6. Learn how things work. ([View Highlight](https://read.readwise.io/read/01hnnxybn0w1r9psk3kn6em3nz)) > he prescribes a way to find anomalies, called [[A chart from the 40s is all you need|A Chart From The 40s Is All You Need]], that have a [satisfying visual aesthetic](https://two-wrongs.com/statistical-process-control-a-practitioners-guide.html) ([View Highlight](https://read.readwise.io/read/01hnnxtv1jc5mkarccx1p4jmgr)) > *This* is why casinos, which [control every input on their gambling floors](https://gizmodo.com/how-casinos-use-design-psychology-to-get-you-to-gamble-1667182023), put dashboards on roulette wheels—not to inform us, but to bait our natural inclinations to see patterns in every chart. ([View Highlight](https://read.readwise.io/read/01hnnxxpqezhqspqy28vcdg4dy)) > don’t want to buy a business class seat on Twitter, not because of what it costs, but because who’s charging me for it ([View Highlight](https://read.readwise.io/read/01hnny3bqygbpwtpcm8m7bzfg5))