![rw-book-cover](https://149664534.v2.pressablecdn.com/wp-content/uploads/2016/03/Must-Maintain-The-Illusion-I-know-Evyerthing.jpg) ## Metadata - Author: [[farnam-street|Farnam Street]] - Full Title:: Carl Braun on Communicating Like a Grown-Up - Category:: #🗞️Articles - Document Tags:: [[Writing tips|Writing Tips]], - URL:: https://fs.blog/carl-braun-communicating/ - Finished date:: [[2023-10-10]] ## Highlights > One of Braun’s approaches to maintaining a productive corporate environment was by writing and issuing short books to all of his employees ([View Highlight](https://read.readwise.io/read/01hcdattj4df35b7ajw43dmys4)) > *Remind, Not Tell* > > Even if we are sure somebody had overlooked a bet, or is overlooking it, let’s tender our advice as though we are reminding him of something that he had intended to do, but that something else has crowded out ([View Highlight](https://read.readwise.io/read/01hcdaye0q0k1avketvtpf80hg)) > Give interest, curiosity, and natural friendliness, a chance to work. ([View Highlight](https://read.readwise.io/read/01hcdaz9xa3kajvvga819bnx7j)) > *Grudging Assent* > > And when we do give assent (to others), let’s give it cheerfully. No moaning because we lost out ([View Highlight](https://read.readwise.io/read/01hcdazntyrqeh4dx8spptd39j))