## Metadata - Author: [[elena-dyachkova|Elena Dyachkova]] - Full Title:: Call of Duty - Category:: #🗞️Articles - URL:: https://dramaticanalyst.substack.com/p/call-of-duty?utm_campaign=post&utm_medium=web&triedRedirect=true - Finished date:: [[2024-03-29]] ## Highlights > over-indexing on grumbling and running a strict JIRA backlog for new requests (or refusing to take them outside of the quarterly planning) can do more harm than good in the team’s journey towards becoming a trusted and valued thought partner. ([View Highlight](https://read.readwise.io/read/01ht3qdmj17rhdwxmq76dk3qvz)) > At that point, my team was probably around 12 people, and we were supporting 30+ product pods across software and hardware development, plus regularly fielding questions and requests from our wonderful partner teams - Content, Brand Marketing, Strategy, Investor Relations, PR, Community. ([View Highlight](https://read.readwise.io/read/01ht3qemmb5j2dz5ftymfkddvj))