![rw-book-cover](https://readwise-assets.s3.amazonaws.com/static/images/article3.5c705a01b476.png) ## Metadata - Author: [[John Cutler]] - Full Title:: TBM 238: Spinning Plates - Category:: #🗞️Articles - Read date:: [[2023-08-28]] ## Highlights > Humans seem wired to want the highest ROI, the best gas mileage, and to "make every minute count." We are constantly prioritizing, route planning, doing cost-benefit analysis, delegating, and sequencing—sometimes consciously, often unconsciously. The challenge is that this backfires when it comes to product development work. The quest for efficiency and high utilization is the same thing that stifles creativity and innovation and paradoxically slows us down and makes us less efficient. ([View Highlight](https://read.readwise.io/read/01h8xf11d4sb4zfvzanajwsmmy)) > Sometimes, experienced leaders are under so much pressure that it temporarily clouds their judgment. "Saying No at the moment is not an option!" ([View Highlight](https://read.readwise.io/read/01h9ea6nxt4kxh1tpsw76be8wp)) > Low trust pushes us to accept [unwinnable games](https://link.sbstck.com/redirect/d163faf7-5386-4a10-9cbd-d173ef35df03?j=eyJ1IjoiNDRpMmEifQ.txKr3BEB06jM7pp-5wphmyXof7jFdPvpfRX5kIjhK8g) ([View Highlight](https://read.readwise.io/read/01h9ea79ct1jjj6j9h7cd9c35c)) > ![](https://substackcdn.com/image/fetch/w_2912,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F469835a0-3708-455e-ba9c-0abad4f8e0b2_2546x1110.png) ([View Highlight](https://read.readwise.io/read/01h9ea961kmr5r7jzybtzp982s)) > You can beat the bias by intentionally "shooting low" and nudging up. Teams are often surprised by how effective these unnaturally focused or deliberately constrained (enabling constraints) efforts are ([View Highlight](https://read.readwise.io/read/01h9eavpxaeycwcwfhy97sbzh4)) > This is the problem with asking teams to set "stretch goals" when they have trouble even hitting their "normal goals." If we're wired to take on too much, then "stretching" probably isn't the place to start ([View Highlight](https://read.readwise.io/read/01h9eawhd5rkmg4303t8vztbqf)) > In companies, this kind of three-dimensional chess and "optimization mindset" becomes the norm, so balls are always dropping. When balls are always dropping, there's a culture of not catching. Instead, leadership rewards teams for throwing new balls into the air and even more impressive attempts at juggling ([View Highlight](https://read.readwise.io/read/01h9eazfxr4cw3gyw5y6680wwv))