I Wrote the Book on User-Friendly Design. What I See Today Horrifies Me

![rw-book-cover](https://images.fastcompany.net/image/upload/w_1280,f_auto,q_auto,fl_lossy/wp-cms/uploads/2019/05/p-1-90338379-i-helped-invent-user-friendly-design-what-i-see-today-horrifies-me.jpg) ## Metadata - Author: [[Don Norman]] - Full Title:: I Wrote the Book on User-Friendly Design. What I See Today Horrifies Me - Category:: #🗞️Articles - Document Tags:: [[UX]], - URL:: https://www.fastcompany.com/90338379/i-wrote-the-book-on-user-friendly-design-what-i-see-today-horrifies-me - Read date:: [[2023-10-20]] ## Highlights > Then there’s the aesthetic problem. When products are developed for the elderly, they tend to be ugly and an unwanted signal of fragility. As a result, people who need walkers or canes often resist ([View Highlight](https://read.readwise.io/read/01hd6hs6vbk87n1tdk8ktgynjz))